Linesmarthost (“we”, “us”, or “our”) operates the website www.linesmarthost.com (the “Site”). We are committed to protecting the privacy and personal data of our users (“you” or “your”). This Privacy Policy outlines how we collect, use, disclose, and safeguard your personal information when you visit our Site and interact with our digital restaurant management simulation games.
By accessing or using our Site, you acknowledge the terms of this Privacy Policy.
- Information We Collect
To provide our digital services effectively, we collect two categories of information:
Information You Voluntarily Provide
Account and Contact Data: When you register on our Site or communicate with us, we collect your name, email address (restaurant@linesmarthost.com), and telephone number (+1 (416) 596-7392).
Transaction Context: To process transactions, we collect the billing address and order details necessary to complete the delivery of digital assets.
Information Collected Automatically
Technical Identifiers: When you visit the Site, we automatically collect your IP address, browser type, operating system, and basic usage data via cookies and analytical logs to maintain site functionality.
- Legal Basis and How We Use Your Data
We process personal data under the following legal frameworks (including the European Union General Data Protection Regulation, the Canadian Personal Information Protection and Electronic Documents Act, and United States privacy laws):
Performance of a Contract: To deliver the digital game licenses and account access you purchase.
Consent: Where you have provided clear authorization for receiving updates.
Legal Compliance: To comply with tax obligations, accounting rules, and corporate governance in Canada, Europe, and the United States.
- Data Protection and Security Measures
We implement appropriate and commercially standard administrative, technical, and physical measures designed to protect your personal information against unauthorized access, alteration, or disclosure. Please be advised that while we deploy industry-standard protocols to safeguard data, no method of transmission over the internet or electronic storage can be classified as entirely impenetrable. Consequently, we work to maintain rigorous data protocols to mitigate vulnerabilities effectively. - Age Restrictions and Minor Policy
Our Site and digital products are strictly intended for individuals who are 18 years of age or older. We do not knowingly market to, solicit, or collect personal data from minors under the age of 18.
If we discover that a user under the age of 18 has provided personal information or attempted to purchase a digital license, we will terminate the account and delete the associated data from our records immediately. Account holders are entirely responsible for preventing unauthorized usage of payment configurations by minors.
- Digital Assets, Limited Licence, and Terms of Use
Ownership of Intellectual Property
All structural elements, software code, visual assets, graphical layouts, artwork, and audio elements deployed within our digital simulation games are the exclusive property of Linesmarthost. Your transaction grants you only a strictly limited, non-exclusive, non-transferable, and revocable licence to access and utilise the virtual items inside the designated gaming environment.
Usage Limitations
You do not acquire any ownership rights or intellectual property titles to any digital materials on this Site.
The extraction, modification, reverse-engineering, reproduction, redistribution, or commercial exploitation of any code, graphics, or audio assets from this Site is strictly prohibited.
Immediate Performance and Right of Withdrawal Waiver
In accordance with applicable consumer protection laws within Europe and other jurisdictions, the digital products offered on this Site are classified as digital content delivered instantly upon execution of the transaction.
Important Notice: By purchasing our digital assets and initiating the download or digital delivery process, you explicitly acknowledge and agree that the delivery of the digital content commences immediately, and you thereby forfeit your 14-day statutory right of withdrawal orright to a refund without cause. All transactions for active digital access are final.
- International Data Transfers and Disclosures
As a Canadian entity serving consumers across Europe and the United States, your personal data may be transferred to, stored, and processed in jurisdictions outside your home country. We ensure that all cross-border data movements comply with standard contractual clauses and recognized adequacy frameworks to guarantee equivalent levels of data protection across borders.
We do not sell, trade, or rent your personal data to external third parties. We disclose data only to essential operational entities (such as standard transaction processing services and web hosting infrastructure) required to fulfill your orders.
- Your Statutory Rights
Depending on your geographic location (including Canada, Europe, and specific regions within the United States), you hold distinct legal rights regarding your personal information, including:
Access and Portability: The right to request copies of the personal data we hold about you.
Correction: The right to request the rectification of inaccurate or incomplete information.
Erasure: The right to request the deletion of your personal data, subject to legal record-retention requirements.
To exercise any of these statutory rights, please contact our data compliance coordinator using the official details provided below.
- Updates to This Policy
We reserve the right to modify this Privacy Policy at any time to reflect operational, legal, or regulatory adjustments. Any revisions will be communicated by updating the effective date at the top of this document. - Contact Information
For inquiries regarding this Privacy Policy, your personal data rights, or our compliance practices, please direct your correspondence to our official corporate channel:
Address: 88 Queens Quay West, Suite 1200, Toronto, ON M5J 0B8, Canada
Tel: +1 (416) 596-7392
Email: restaurant@linesmarthost.com