Thank you for visiting Linesmarthost. We are dedicated to answering any questions you may have about restaurant queue management and downloadable digital games. Below are our official contact details.
Company Headquarters
Company Name: Linesmarthost
Registered Address: Room 1200, 88 Queen’s Wharf West, Toronto, Ontario, Canada, M5J 0B8
Phone: +1 (416) 596-7392
Electronic Communications
General Inquiries and Technical Support: restaurant@linesmarthost.com
Customer Communication and Transaction Process
To ensure a standardized, traceable, and legally compliant communication process, all official service inquiries and digital services follow these guidelines:
- Standard Service Hours: Our corporate administrative team reviews submitted documents and emails Monday through Friday, 9:00 AM to 5:00 PM (Eastern Time), excluding Canadian public holidays.
- Response Objective: We strive to conduct an initial review of verified electronic communications and provide a formal response within 24 hours.
- Identity and Billing Verification Requirements: In accordance with corporate governance policies, anti-fraud standards, and consumer data protection regulations in Canada, the United States, and Europe, users must communicate using the accurate email address associated with their purchase history to prevent unauthorized access when inquiring about specific transactions, adjusting bills, or performing account actions.
- Digital Delivery and European Consumer Information Disclosure: Upon successful order completion, the system will automatically send an official receipt, purchase confirmation, and transaction history. For downloadable standalone digital games, electronic delivery will commence immediately upon transaction authorization. Under the European consumer protection framework, the buyer’s completion of a purchase constitutes acknowledgment and express consent, and immediate digital delivery constitutes a waiver of the statutory right of revocation.
Compliance Inquiries
Data Protection Requests: For access to data, structural updates, or privacy requests under regional frameworks (including the European Consumer Data Protection Regulation/GDPR and Canadian privacy regulations), please submit a formal written request to the dedicated email address above with the subject line “Data Information Request”.
Transaction Documents: For inquiries about duplicate invoices, clarification of bills, or transaction verification to resolve unexplained charges, please contact our management directly before initiating an external dispute inquiry.